Delivery Costs

Enter your postcode in checkout for a shipping rate

We have shipping rates in place for many locations, refer to the tables below for a guide. When your postcode is entered in our online checkout the shipping rate will appear. If a rate does not appear your postcode is not included in our shipping calculator. Terms and conditions apply

To proceed you can contact your nearest store   click here  for a quote and utilise our Freight by Arrangement option in checkout. Please ensure when using this option you have a quote from an authorised Outdoor Elegance representative or your order will be deemed invalid. 

Please note that on occasion some items do require to be shipped in from interstate to complete the order and this can delay the delivery times. Once order is placed you will be notified of expected delivery time. 

Below is a guide to shipping rates for furniture items. Some accessories, smokers and heaters have lower shipping costs. Please enter your postcode in checkout for these items for confirmation. 

Terms and conditions apply

If a courier price is not provided once entering your postcode in checkout please contact us for instructions  

Other Areas

As noted above if your location is not listed in the guide and a shipping price is not generated when you enter your postcode please contact us and utilise our Freight by Arrangement option in the checkout. Please note this options is only for use with a quote provided by an authorised Outdoor Elegance representative. Any other use will render the order invalid. 

Smokers

Smokers are available for delivery into Metro areas of Melbourne, Perth, Brisbane, Central Coast, Newcastle, Gold Coast, Sunshine Coast. Shipping cost is based on delivery to these locations. Any orders placed for other locations including regional areas will have shipping rates reviewed and revised if necessary. Customer may cancel the order for a full refund if revised shipping rate is not suitable. Outdoor Elegance reserves the right to cancel the order at any time.

We are contractually unable to supply into Australian Capital Territory and surrounds. Please refer to an alternate dealer in the area for stock. Any orders placed online will be cancelled and refunded. 

Sydney- Wollongong Smokers – Pick up only (from Seven Hills Mon-Fri) Delivery NOT available. 

Organising your Delivery

Following checkout we will contact you to discuss delivery details. We will need to know a little about the site access, parking and work out a time that suits you. 

Please note shipping times can vary from 1 day to around two weeks for regional deliveries depending on when our next run to your area is and if we have to transfer stock interstate to fulfil your order. Delivery price includes delivery to premises only.

Sydney, Melbourne, Brisbane, Perth, Sunshine Coast, Central Coast and Newcastle Deliveries

Your items will be delivered by our experienced team members. They can offer advice on care and maintenance of your product and assist with your next purchase.

They are also available to assemble your goods and remove all rubbish for an extra fee. please advise if this is required when booking your delivery.

Pick Ups

You are welcome to collect your purchase in one of our stores or make an appointment to pick up at our main warehouse in Seven Hills, Sydney. Please select this option in checkout and we will contact you to arrange pick up date.  Please Note: Smokers & Grills, Smoker Accessories can ONLY be picked up from our Melbourne, Newcastle,Brisbane and Perth depots.

Please note: every effort is made to provide detailed and accurate information online on every item. As mistakes can happen we reserve the right to cancel your order and refund your purchase. This includes but is not limited to pricing, specifications and inclusions discrepancies as well as identifying items only available in local area that are not available for shipping. 

Not every item is available in every store or available for delivery out of area. We reserve the right to decline new orders or cancel and refund placed orders for any product. 

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