Customer Reviews

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Just a short note to express my appreciation for the exceptional service you provided me with on the weekend. I called you on Saturday morning to ask a few quick questions. I was immediately impressed by your professionalism and your welcoming nature. Several hours later, you kindly helped me find your showroom when I was a little lost (thanks GPS!). You were so kind to help me rearrange a lounge you had on the floor to give me a better idea visually how it would be set up in my home. ONLY 3 days later, your delivery man, Matthew, lugged all the components of the lounge up my driveway (a challenge in itself) and set everything up beautifully for me - he wouldn't even let me give him a drink or a bite to eat for the road!! I am absolutely thrilled with the lounge - your advice on colour against my spotted gum was spot on. No pun intended. The photos you showed me from previous clients' homes with spotted gum was a great help to make me be decisive about colour. It is in situ and I'm currently sitting on it with my dog by the fire table. I shall be recommending your company to all my family and friends, as well as business associates. Thanks again for the brilliant service, exceptional product, speedy and efficient delivery / install / packaging removal. I couldn't be more thrilled. With gratitude, Best, Mark
Mark August 08, 2017
Just wanted to pass on my thanks to the Braeside team for helping us design the perfect setting for our outdoor space. The set is comfy and versatile and has helped create an entirely new living space in our home. Everyone was asking where we got it from and we couldn't recommend Outdoor Elegance enough!
Laura December 26, 2016
Excellent service from Tamara at Terrey Hills. Lyon table and Maldives chairs arrived on Monday, couldn't be happier!
Julie December 15, 2016
We have purchased an outdoor lounge from Outdoor Elegance and just wanted to say the experience was fantastic from the purchase to the delivery AAA!!!! Highly recommended Thank you
Michelle November 29, 2016
We just had our outdoor seating delivered. A massive thank you to Tony (Melbourne store) for your service. You went above and beyond, and you always kept us informed as to what was going on. Couldn't have asked for any more. Very happy with service and product. Highly recommend this company to anyone looking for outdoor furniture
Rebecca November 17, 2016
Hi guys, I just wanted to let you know how delighted we are with our new furniture. I've been saving my pennies for a long time and the end result is fantastic! Thanks for your friendly service from the showroom through the order process and delivery. Everyone I dealt with was cheerful and helpful. I'll be recommending you to all my friends and family, as my kids have already been doing, Cheers, Alison
Alison October 24, 2016
These guys are amazing! Their products are great looking and of an excellent quality, backed by a long warranty. Plus I don't think I've ever experienced such a high level of customer service, both before and after our purchase! So many options you can get exactly what you need/ want to suit your outdoor space. We're enjoying our new modular lounge with low dining table very much - thankyou to the team at Terrey Hills!
Kirtsy October 24, 2016
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Thanks Harry at Terrey Hills you were so helpful. It has taken us ages looking for the something we really loved and you guys had exactly what we were looking for. Thank you again for helping us finish our outdoor area - it looks amazing.
Dorothy October 12, 2016
Love love love my Pagoda day beds ,pictures to come :-) It was so nice to deal with such a great company and people .The service I received from Christian when I called to enquire about them through to him actually delivering them was excellent .Nothing was too much trouble for him .By the time he finished putting them together it was dark and he wanted to make sure that i was 100% happy before he left .The furniture at Outdoor Elegance is of the best quality and great prices ,it was a pleasure to do business with your company and thanks to Christian i am one very happy customer ,I will definitely be purchasing from you again ,regards Suzette
Suzette June 21, 2016
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